Retention and Growth: Top Performance Drivers in SAS Business
Luis discusses the metrics used by his private equity firm to measure performance, including retention, new bookings, customer acquisition costs, and EBITDA. He emphasizes the importance of a comprehensive set of metrics to drive growth and profitability, accounting for one-time costs in M&A transactions.
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Retention and Growth: Top Performance Drivers in SAS Business
Luis discusses the metrics used by his private equity firm to measure performance, including retention, new bookings, customer acquisition costs, and EBITDA. He emphasizes the importance of a comprehensive set of metrics to drive growth and profitability, accounting for one-time costs in M&A transactions.
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